Managing Your Pet's Records in Hospet

Hospet’s Records feature helps you store and manage important documents related to your pet’s care — including vet visit summaries, lab results, discharge instructions, and specialist reports. Think of it as your central hub for medical files, giving you peace of mind that everything is in one place, ready when you need it.

Whether you're coordinating care with multiple providers or simply want to stay organized, Records helps ensure nothing gets lost in the shuffle.

What Can I Use Records For?

You can upload documents such as:

Veterinary visit summaries
Lab and diagnostic reports
Surgery or hospital discharge instructions
Specialist consultations (e.g., oncology, neurology)
Care plans, treatment notes, and more

Each record includes:

Name – A title to help you identify the record later
Date – Defaults to today’s date, but can be changed
Category – To help with sorting and searching
Description – Optional notes for context or reminders
One or more files – You can attach several related files to a single record

Available Categories

When uploading a record, choose the category that best describes it:

Veterinary Records – General notes from vet visits and exams
Lab Results – Bloodwork, urinalysis, or other diagnostics
Discharge Instructions – Post-procedure or hospital recovery guides
Specialist Reports – Consultations from referred care providers
Miscellaneous – Any other files you want to store (e.g., nutrition plans, behavior logs)

How Do I Upload a Record?

Open your pet’s profile
Tap the “Records” tab at the bottom of the screen
Select “Add Record”
Fill in the name, date, category, and optional description
Upload one or more files (maximum size: 5MB per file)
Save the record

Supported file types include PDFs, Word docs, spreadsheets, plain text, and common image formats like JPG and PNG.

Who Can See My Records?

By default, only you can see your pet’s Records. Nothing is shared automatically—you’re always in control.

Sharing with Your Support Team

You have two ways to share records with people on your Support Team:

Email All Results – Send every record you’ve added
Email Selected – Choose specific files to send
You can also include a custom message to provide context or instructions.

What Happens When You Share via Email

Your Support Team will receive a secure email with links to download the selected files. These links are valid for 7 days. If they expire, you can always resend them.

Sharing with Providers Through Hospet Connect

If you’ve added a Hospet Connect provider (like your vet or animal doula) to your Support Team and enabled data sharing, they’ll now be able to view your pet’s Records directly in their provider dashboard.

Protecting Sensitive Records

We understand that some information may be personal or not intended for automatic sharing. That’s why every Record includes a “Private” checkbox.

When checked, that record will not be visible to your provider.
When unchecked, it will appear in their dashboard view of your pet.

This gives you control to share what's relevant while keeping sensitive information private.

File Security and Privacy

Your pet’s records are encrypted and stored securely and are only accessible to you — and to those you intentionally choose to share them with.

When you email documents to your Support Team, the download links are protected with temporary security tokens, ensuring they can only be accessed by the intended recipients. This helps keep your pet’s private medical information safe while still allowing for smooth collaboration.

Managing Your Records

You can edit a record’s name, date, description, or category anytime.
You can delete a record if it's no longer needed — but please note that deletion is permanent and cannot be undone.

Need More Help?

Never hesitate to reach out via support@hospet.app with any questions, comments or concerns that you may have.